Lesson Policies

Cancelations and Missed Lessons

“Lessons canceled or missed by the student with LESS THAN 24 HOURS’ notice will be marked as a “MISSED” lesson and charged with no rescheduling options, unless, it was a serious emergency. In that case, we will discuss available options within the same week to make it up.

Makeup lessons are not given weeks later, but are required to be made up within the same week of being canceled, if at all possible. Exceptions will be taken into consideration as to why the student is unable to make up the lesson within the same week. For example; still sick, internet or power still off, family crisis’s that consumes the entire week, etc. I will do my very best to give as many options as possible, but I realize things happen that can prevent making it up. We can discuss the next plan to get the lesson made up if thats the case. 

Lessons that were forgotten will not be made up. 

Lessons canceled with MORE THAN 24 HOURS notice are not charged until it is made up. If it is not made up, the funds go back into the account as credit towards more purchases.

. “Make-up lessons and re-scheduled lessons are subject to teacher availability.”

 

PRE-PAID LESSONS 

“Lessons are expected to be PRE-PAID.

This not only is a requirement of LessonFace, as is the cancelation policy above, but I, as a teacher, agree and implement this pre-paid policy. Lessons are at risk of being discontinued and the lesson slot given to a new student if there are no paid lessons to be scheduled. Purchasing one at a time when finances are tight is understandable, but please purchase the week prior so I know how to plan for the following week. Paying the day before, the day of the lesson, or worse yet, forgetting altogether, makes scheduling for the week difficult.

IMPORTANT NOTE:

Keep in mind, if the lesson is canceled less than 24 hours and still unpaid, the lesson still needs to be paid so it can be marked as a missed lesson and charged. If it was due to an emergency, then it will be viewed as a canceled lesson and no charge involved.

In Conclusion

PRE-PAYING for lessons reserves and guarantees the day and time selected by the student and will be blocked off the LessonFace website availability calendar. This reserves that day and time for however many lessons are purchased. LessonFace gives you the option to manually purchase 1 to unlimited, or a subscription plan which charges you 4 lessons at a time and is the best way to retain your spot indefinitely.

— LESSONFACE & MUSICLESSONS4FUN.COM POLICIES

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